We are committed to ensuring that your privacy is protected and we strictly adhere to the provisions of the Data Protection Acts 1988 and 2003.
How we collect and use the information we receive from you
When you place an order with us on our website, we will ask you to provide certain personal information about you, including (amongst other things):
Please note that we require this information to be able to process and fulfil your order.
Your personal information will then be used by us (our employees, agents, subcontractors and members of our Kingspan group) to provide you with the goods you ordered and from time to time to communicate with you on any matter relating to the provision of goods in general.
Please note that we may also use the information you provide to us for the following purposes:
If you would prefer not to receive any of the above-mentioned information (or if you only want to receive certain information) from us please let us know by either sending an email to firstname.lastname@example.org or calling us on 042 9795000.
Please note that if you wish to have your information removed from our data base at any time, please let us know again by sending an email to email@example.com or calling us on 042 9795000 and we will take steps to ensure that this information is deleted as soon as reasonably practicable.
We will not share, sell or distribute any of the information you provide to us without your prior consent, unless required to do so by law.
How safe is your information?
Protecting your security and privacy is extremely important to us and we make every effort to secure your information and maintain your confidentiality in accordance with the terms of the Data Protection Act 1988. Our website is protected by various levels of security technology, which are designed to protect your information from any unauthorised or unlawful access, processing, accidental loss, destruction and damage.
Please note that we may need to disclose your personal information where we:
How you can register
You are able to browse our website without registering with us. Please note that you will however need to register with us to order any goods through our website.
Registration is free and you are not required to enter your debit/credit card details for registration purposes. We will only ask for your debit/credit card details when you place an order for goods via our website.
For the purposes of registration, we will ask you to enter your name, address and other personal details. We will only require you to enter your full details when you are registering. The registration process will take a few minutes and it will create a personal account for you. As indicated above, all information or account details that you provide to us will be securely protected.
Once you have registered, each time you visit our website, you will need to input your email address and chosen password to identify yourself to us. Once you have identified yourself, you will be able to access your user and account details.
A cookie is a small piece of information which is automatically created by our website on your computer. Please note that cookies are harmless to your computer. Cookies are a useful way of remembering the choices you have previously made while visiting our website.
If you accept cookies when you initially register with us, our system will automatically issue one or more cookies to your computer when you use our website. Please note that if you set your computer to not accept cookies, there may be certain features/areas on our website that you may not be able to use. You can remove cookies at any time (please refer to your computer’s operating system help files).
If any of the information you provide to us changes, please let us know as soon as possible so that we can make the necessary changes to the information we hold for you on our database so that your records are accurate and up to date. If you wish to make any changes to your information, please contact us by emailing firstname.lastname@example.org or calling us on 042 9795000
If you wish to see the information we hold on you, please let us know by emailing us on email@example.com or calling us on 042 9795000. Please note that we are entitled to charge an administration fee of €15.00 to meet the cost of providing this information to you. We will respond to your request within 30 days of the date we received your request.