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FAQ

What is your return policy?

Our return policy is available to read here

What is your delivery policy?

Our delivery policy is available to read here

Do you accept Visa Debit?

Yes we accept Visa Debit.

Can you deliver my order at a certain time?

If you have included a time for delivery in your order, we will let you know if we are not able to deliver your order within the time specified.

What happens if I am not there when my order is delivered?

All deliveries must be received, checked and signed for by a person over the age of 18 (eighteen). If there is no-one available to receive, check and sign for the delivery, we will leave details at the address to rearrange delivery and we will make an additional handling charge of €50.00 (fifty euro) for redelivery. If no-one is available to receive, check and sign for the redelivery, we may cancel your order and refund your money, excluding any delivery/redelivery charges.

Is there an extra charge for delivery?

Yes there is a delivery charge of €70.00 (seventy euro)

Do you deliver outside of Ireland?

We deliver to the Republic of Ireland (ROI) and Northern Ireland (NI) addresses only at present.

Do you deliver at the weekend?

We are not able to process orders or make deliveries at weekends or on ROI bank holidays.

How can I pay?

We accept the following secure methods of payment:

• Visa

• MasterCard

• Maestro